Frequently Asked Questions
Everything you need to know about your 82°E self-care journey.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS to monitor your package in real-time.
What is your return policy?
We offer a 7-day return policy for products that are damaged during transit or if the incorrect item was delivered. Please ensure the product remains unused and in its original packaging.
Are 82°E products suitable for all skin types?
Yes, our products are rigorously tested and formulated to be safe and effective for various skin types, including sensitive skin.
Do you offer international shipping?
Currently, we ship to select countries globally. You can check the availability for your location at the checkout page.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets for a seamless checkout experience.
Are your products cruelty-free?
Absolutely. At 82°E, we are committed to ethical practices and do not test any of our products or ingredients on animals.